Support
How can we help?
Answers for detailers and for clients who booked through a Beadup link. A real person reads every email.
For clients
How do I change or cancel my booking?
Contact your detailer directly. Deposits are paid to the detailer, so refunds follow the policy they gave you.
How do I pay my deposit?
After booking, your confirmation shows your detailer's payment link or instructions. Pay them directly.
For detailers
How do I get paid?
Clients pay you directly. In the app, go to Settings, then Payment link, and add your Square, PayPal, Venmo or Cash App link, or your Zelle details. Clients see it right after they book.
What does Beadup cost me?
Beadup never touches your money and takes no cut. See pricing for plans.
Are AI quotes accurate?
They're a starting point priced from your own price list. Always check the suggestion before you send it.
How do I cancel Pro?
In your App Store subscription settings.
How do I delete my account?
In the app: Settings, Delete account. Or use the account deletion page.